Privacy Policy

Pither Technologies Ltd operating patma.co.uk

Website Privacy Policy

This policy was last updated on 21st November 2025

Data Protection Compliance

We comply with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018 when handling any personal data collected from visitors to our website.
Our Services

We only collect and process personal data that is necessary to provide the services available on our website.
Legal Basis for Processing

We process personal data on one or more of the following lawful bases:
- To fulfil a contract with you.
- To comply with legal obligations.
- Based on your consent (e.g., email marketing).
- For our legitimate business interests, where not overridden by your rights.
Data Retention

We retain personal data only for as long as necessary to provide our services, meet legal obligations, resolve disputes, and enforce agreements. Once data is no longer required, it is securely deleted or anonymized.
Data Storage and Transfers

All personal data is stored securely in the United Kingdom. For administrative and operational purposes, personal data may be processed by trusted third-party service providers acting on our behalf. Any such processing is fully compliant with UK GDPR, and we ensure appropriate safeguards are in place.
Third-Party Sharing and Tracking

We do not share customer data with any third parties beyond what is necessary for the operation of our services.
- Our website does not use third-party tracking or third-party cookies. The only cookies in use are first-party and support core site functionality (e.g., shopping carts or account sessions).
- We do collect ad identifiers (Ad IDs) when someone clicks on a Google Ad. In some cases, we may notify Google if a trial is started after clicking an ad. Only the Google-provided ID is shared; no other personal information is transmitted.
PaTMa Data Processing

Our platform, PaTMa, also stores personal data (for example, tenant information) on behalf of other people, such as our customers. In these cases, our customers act as the data controllers and we act as a data processor, processing data only according to their instructions.
Data Shared With Partners

We may however share commercial and technical data with our partners where a customer has accessed and used our website via a site belonging to one of our partners. However, such information will also be subject to our partners’ privacy policies.
Email Communications

If you subscribe to our newsletter or email updates, we will only send information you have explicitly agreed to receive. All emails include clear instructions on how to unsubscribe or manage your preferences at any time.
Our Commitment

We do not sell, rent, or trade personal information to third parties.
Cookies

Our website uses only first-party cookies to improve your experience and support website functionality. Cookies do not contain personal, confidential, or financial information. You may refuse cookies, although certain features (like shopping carts) may not function fully.
Your Rights

Under UK GDPR, you have the right to:
- Access your personal data.
- Request corrections or deletion.
- Object to processing or request restrictions.
- Request data portability.
- Withdraw consent at any time.
Product Updates and Marketing

We may contact existing or prospective customers regarding products or services we provide, only where permitted under law. All marketing communications include an option to opt out.